Koussay Zayani

Sales Assistant

Summary

Energetic and customer-focused Sales Assistant with a proven track record of providing exceptional service and fostering positive guest interactions. Skilled in handling multiple tasks efficiently, managing complaints, and delivering quality service. Fluent in Arabic and English, with intermediate proficiency in French.

Experience

Sales Associate

April 17, 2023 – Present

ZARA

Provided excellent customer service, assisted customers in product selection, ensured items were properly displayed, managed complaints, and supported colleagues.

Business Owner

May 5, 2015 – August 31, 2023

Self-employed, Tunisia Mall

Founded and operated a successful waffle stand, managed business operations, developed marketing strategies, maintained customer relationships, and ensured compliance with health regulations.

Skills

Customer Service Excellence, Multicultural Competence, Interpersonal Skills, Communication Skills, Creativity, Strong Customer Service Orientation, Self-motivated, Fast Learner, Team Player, Result-oriented, Self-starter

Education

Britt S Imperial University College UAE

Ongoing