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Koussay Zayani
Sales Assistant
Energetic and customer-focused Sales Assistant with a proven track record of providing exceptional service and fostering positive guest interactions. Skilled in handling multiple tasks efficiently, managing complaints, and delivering quality service. Fluent in Arabic and English, with intermediate proficiency in French.
Skills
Customer Service Excellence
Multicultural Competence
Interpersonal Skills
Communication Skills
Creativity
Strong Customer Service Orientation
Self-motivated
Fast Learner
Team Player
Result-oriented
Self-starter
Work Experience
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ZARA
Sales Associate
April 17, 2023 - Present
Provided excellent customer service, assisted customers in product selection, ensured items were properly displayed, managed complaints, and supported colleagues.
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Self-employed, Tunisia Mall
Business Owner
May 5, 2015 - August 31, 2023
Founded and operated a successful waffle stand, managed business operations, developed marketing strategies, maintained customer relationships, and ensured compliance with health regulations.
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